Our Professional Staff

Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.

Who We Are

We understand choosing a hearing care provider is a big decision. Our number one priority is delivering exceptional patient care. Our staff combines years of expertise in hearing healthcare, and is well-trained on a variety of services ranging from evaluations to treatment.

We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.

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Our Providers

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Brandi Pettis

AuD, FAAA, CCC-A

Dr. Brandi Pettis completed her undergraduate studies at Truman State University in Kirksville, Missouri where she graduated with a Bachelor of Arts degree in Communication Disorders and a minor in Psychology.

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Jacob Swanson

Au.D., FAAA

Dr. Jacob Swanson is a native of Big Rapids, MI. He completed his undergraduate studies at Western Michigan University in Kalamazoo, MI, where he graduated with a Bachelor of Arts in Secondary English Education with minors in Spanish Education and Music.

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Our Staff

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Marie Busch

Front Office Specialist

Marie hasĀ over 20 years of customer service experience, including 2 years working at Delmar Gardens. Marie has been married to her amazing husband for 3 years and they have 5 beautiful kids together.

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Jean Patterson

Bookkeeper and Billing Specialist

A recent retiree of the U.S. Postal Service, Jean has over 30 years of customer service experience. She has also worked as a medical transcriptionist and legal secretary.

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